WE have used remote computer maintenance and troubleshooting services before and were very satisfied. For the past 1-2 years we have used ATR after seeing their reviews on Angie’s List. We are FULLY satisfied. Spencer, Thomas, and Donna were all very knowledgeable, quick to respond, and able to solve our multiple issues on a PC and do a quick, reasonable, and successful cleanup on a Mac. We endorse their services and fully trust them as reliable, trustworthy, and knowledgeable business. We have had NO qualms about their remotely accessing our computers as they do that in a fully open way with good explanations and agreement from us prior to beginning the work.